Industry
On-Demand Services / Automotive
Client
Mr. Gloww
Mr. Gloww: Architecting a Multi-Sided Marketplace Experience
Balancing Frictionless Booking with Operational Efficiency
Designing a multi-sided marketplace requires solving multiple user problems simultaneously. For Mr. Gloww, an on-demand car wash platform, I designed a cohesive mobile experience that connects three distinct user types: Customers, Washers, and Admins. The primary challenge was creating a frictionless, consumer-facing booking system while simultaneously designing an efficient assignment and management interface for the washing staff in the field.
